Warranty Information
Check the warranty details supplied with your product and confirm coverage with the relevant manufacturer or authorised service provider.
TEQ SOUQ CUSTOMER CARE
Service & Warranty
Support for your purchases, product care and warranty enquiries — all in one place.
Get Support
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Product CareGuidance for your purchase
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Warranty GuidanceUnderstand the next steps
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Customer AssistanceHelp with your enquiry
HERE TO HELP
How can we help you?
Find the right next step for product warranty and service enquiries. Coverage and service availability may vary by product and manufacturer.
Product Service
For a product issue, keep your order details ready and contact the appropriate support team to understand the available service options.
Warranty Claim
Keep your invoice, product model and serial number available. Claim approval depends on the applicable warranty terms.
A SIMPLE PROCESS
Getting started
Prepare a few details before requesting assistance.
- 01Keep your invoice ready
Have your order confirmation or purchase invoice available.
- 02Identify your product
Note the product name, model and serial number if applicable.
- 03Contact the support team
Explain the issue and follow the guidance provided for your product.
NEED ASSISTANCE?
We're here to help.
Contact TeqSouq for help with your order or guidance on the next step for your product enquiry.
Warranty coverage, exclusions, service charges and repair arrangements are subject to the product manufacturer's terms and applicable policies. Please confirm the details for your specific product before proceeding.